Frequently Asked Questions:
Does your raw dog food contain any vegetables?
No, we believe that dogs benefit from different types of vegetables and should not be fed the same vegetables on a daily basis. We strongly recommend parents to incorporate their own vegetable blend for their furry kids. Justine and Shannon enjoy their vegetables in a smoothie everyday – it’s good to have something we can share!
- Is it necessary to include game meats in a raw diet?
Yes and no – the answer depends on your furry kid’s circumstances.
Yes, if your furry kid is allergic to other proteins. It is important to provide variety in a raw diet. If your furry kid is not consuming at least 4 to 5 different proteins per month, then game meats might be worth considering.
Yes, if your furry kid has weight issues, as game meats has a lower fat content compared to other meats.
No, if your furry kid is already enjoying an array of other proteins such as beef, lamb, chicken, bison, and turkey.
How do we order raw dog food?
The SHOP page on our website is designed for our chews only – if you’re only interested in purchasing the chews, please place an order directly through our website. To order raw dog food, please email firstname.lastname@example.org to place an order and we’ll set up a time for delivery/pick up with you. To order both raw dog food and chews, please email your order to email@example.com.
- Where do you deliver?
Currently, we deliver to Burnaby, New West, Coquitlam, Port Moody, Port Coquitlam, and East Vancouver.
- What is your delivery fee?
We offer a flat rate of $17.00 on all orders in our delivery zones. We also offer pick up at Lougheed Skytrain Station for free regardless of order size! Returning customers – special arrangements may be made in regards to pick up location.
- I heard you don’t keep an inventory for your raw dog food, is this true?
Yes! Your food is prepared fresh when you order!
- Do you have dog chews that are great for dogs of all sizes?
Yes, the Super Hip and Joint Chew (6 inches long) and the Super Hip and Joint Stick (12 inches long) are great for dogs of all sizes! They can be cut into any desirable sizes you prefer. Moreover, they can be cut up into smaller bite-size pieces and use as training treats.
Do you offer any discounts on your products?
Yes we do! Currently, we offer discounts on certain products for those who play or coach Rugby with the Burnaby Lake Rugby Club. Moreover, we offer discounts on certain products if your furry kid is a foster or from a rescue (proof may be required)! Certain conditions apply.
Do you offer shipping?
We offer shipping but it is mainly for our chews right now. Unfortunately, we are unable to ship our raw dog food. Shipping rates apply to our chews only.
What is the shipping fee?
We are able to offer $14.95 flat rate shipping on orders within the Lower Mainland region of BC.